What does active listening involve in the DSP context?

Active listening in the context of a Direct Support Professional (DSP) involves fully engaging with the speaker and acknowledging their feelings and needs. This means not just hearing the words spoken but also understanding the underlying emotions and intentions behind those words. It includes giving the individual your full attention, using non-verbal cues such as nodding, and providing feedback that shows you are processing and valuing what is being communicated.

Engagement is critical in building trust and rapport, which are essential for effective support. When a DSP practices active listening, they create an environment where individuals feel heard and respected, fostering better communication and helping to ensure that their needs are met.

The other options do not encompass the full scope of active listening. Simply hearing without engagement misses the vital aspect of connecting with the individual emotionally. Responding only when asked for feedback implies a lack of initiative in communication, while documenting without engagement does not facilitate the supportive relationship that is crucial for a DSP. Active listening is about creating an interactive and supportive dialogue, making option C the most accurate representation of this practice.