Is it true that 90% of communication is non-verbal?

The assertion that 90% of communication is non-verbal highlights the significant role that non-verbal cues play in conveying messages and emotions. Non-verbal communication encompasses various forms, including body language, facial expressions, gestures, tone of voice, and even physical proximity. These elements can provide context and nuances to verbal communication, often conveying feelings or intentions that words alone may not fully express.

In many interactions, individuals rely heavily on these non-verbal signals to interpret what others are feeling or trying to communicate. For example, a smile can indicate friendliness, while crossed arms might suggest defensiveness. This reliance on non-verbal cues supports the idea that a substantial portion of communication occurs outside of spoken or written language.

Understanding this concept is crucial for Direct Support Professionals (DSPs), as they often engage with individuals who may have varying degrees of verbal communication skills. Recognizing non-verbal signs can enhance their ability to support and respond to the needs of those they serve, fostering better interactions and relationships.

Other options like the belief that it is false misunderstands the foundational research in communication studies, while the notion that it varies only in certain cultures or personal relationships oversimplifies the universal impact of body language and non-verbal signals across all forms of human